AbbVie Business Technology Solutions (Contractor temp. full time or part time) in Austria
Business Technology Solutions (Contractor temp. full time or part time)
System Life-Cycle / Compliance:
Support local businessapplications Change Management and Continuous Improvement
Ensure the IT proceduresare complied with and implemented within the area of responsibility
Project documentationaccording to AbbVie standards and update existing documents when necessary,i.e.: Software Lifecycle Documentation, Functional Requirements, UserAcceptance Testing
IT Compliance Activities,i.e.: Recertification, Security Testing, Supplier Evaluation, Data Privacy& Security
Support & Maintenance:
File share reorganizationand management
Support for user & accessmanagement process
Support on user onboarding/offboardingprocesses
Infrastructure Service Delivery
Infrastructure Change Managementand Implementation, i.e.: Office365 Migration, PingID VPN changes
Regular monitoring ofmobile device usage rates
IT Inventory count andmanagement
Digital Channel & Content Administration
Support business team forthe preparation of digital marketing contents (Veeva Approved Email & CLM)
Digital ChannelAdministration (e-Mail Marketing, Webinar, e-Meeting)
Support in VendorManagement and Communication
KPIs monitoring &follow-up for existing digital tools
Proactively developing customerrelationships by making efforts to listen to and understand the customer (bothinternal and external); anticipating and providing solutions to customer needs;giving high priority to customer satisfaction.
Having achieved a satisfactory level oftechnical and professional skill or knowledge in position-related areas; stayup-do-date of current developments and trends in area of expertise.
Securing relevant information andidentifying key issues and relationships from a base of information; relatingand comparing data from different sources; identifying cause-effectrelationships and committing to an action after developing alternative coursesof action that are based on logical assumptions and factual information.
HTL and/or University degree preferably incomputer sciences, engineering, mathematics
Fluency in German and English
Bachelor’s Degree in InformationTechnology/Computer Science, or equivalent experience, preferably in businessor a closely related discipline
1-2 years of IT Consultancy or ITProfessional experience.
The minimum base salary for this position is EUR 2.600,-- on a full time base.
Job Type: Experienced