AbbVie Business Technology Solutions (Contractor temp. full time or part time) in Austria

Business Technology Solutions (Contractor temp. full time or part time)


Information Technology

Requisition #1900306

System Life-Cycle / Compliance:

  • Support local businessapplications Change Management and Continuous Improvement

  • Ensure the IT proceduresare complied with and implemented within the area of responsibility

  • Project documentationaccording to AbbVie standards and update existing documents when necessary,i.e.: Software Lifecycle Documentation, Functional Requirements, UserAcceptance Testing

  • IT Compliance Activities,i.e.: Recertification, Security Testing, Supplier Evaluation, Data Privacy& Security

Support & Maintenance:

  • File share reorganizationand management

  • Support for user & accessmanagement process

  • End-User communications

  • Support on user onboarding/offboardingprocesses

Infrastructure Service Delivery

  • Desktop ReleaseManagement

  • Infrastructure Change Managementand Implementation, i.e.: Office365 Migration, PingID VPN changes

  • Regular monitoring ofmobile device usage rates

  • IT Inventory count andmanagement

Digital Channel & Content Administration

  • Support business team forthe preparation of digital marketing contents (Veeva Approved Email & CLM)

  • Digital ChannelAdministration (e-Mail Marketing, Webinar, e-Meeting)

  • Support in VendorManagement and Communication

  • KPIs monitoring &follow-up for existing digital tools


  • Proactively developing customerrelationships by making efforts to listen to and understand the customer (bothinternal and external); anticipating and providing solutions to customer needs;giving high priority to customer satisfaction.

  • Having achieved a satisfactory level oftechnical and professional skill or knowledge in position-related areas; stayup-do-date of current developments and trends in area of expertise.

  • Securing relevant information andidentifying key issues and relationships from a base of information; relatingand comparing data from different sources; identifying cause-effectrelationships and committing to an action after developing alternative coursesof action that are based on logical assumptions and factual information.


  • HTL and/or University degree preferably incomputer sciences, engineering, mathematics

  • Fluency in German and English


  • Bachelor’s Degree in InformationTechnology/Computer Science, or equivalent experience, preferably in businessor a closely related discipline

  • 1-2 years of IT Consultancy or ITProfessional experience.

The minimum base salary for this position is EUR 2.600,-- on a full time base.

Additional Information

  • Travel: No

  • Job Type: Experienced

  • Schedule: Full-time