AbbVie Manager, Community Relations for HCV. Posted until July 2 in St. Laurent, Canada

Manager, Community Relations for HCV. Posted until July 2

Canada, Quebec, St. Laurent


Requisition #1804389

AbbVie Corporation is currently conducting a search for a Community Relations Manager for Hepatitis C. Our employees are passionate about our work and inspired by the impact we can have on the health of people and communities around the world. If you have a passion for growth, customers and want to work in a collaborative, innovative and matrix fast-paced environment, this may be a role for you!

The Community Relations Manager will be report to the National Manager, Community Relations and will have the following responsibilities.


Develop, coordinate and implement the patient programs that will support the commercial strategies for the defined therapeutic area hepatitis C in this case

Provide input/ insights on trends and opportunities during the preparation of patient strategy and brand plans.

Partner with Area and Corporate on strategic programs that are appropriate to bring to Canada

Propose patient strategies to brand teams which synergise with cross-functional brand objectives, global reputation efforts and in-country objectives.

Understand patient journey and be able to identify programs/ ways in which AbbVie can improve the patient experience.

Ensure all written documentation, code of Practice and ACC reporting obligations are met.

Develop and lead a strategic, pro-active patient relations agenda to shape external issues and improve the environment in a positive way.

Represent AbbVie at relevant meetings; strategic patient association meetings.

Identify Stakeholders and influencers and align mutual priorities and plan activities that impact decision makers

Establish relationships with patients as well as other stakeholders/customers that will help to drive key initiatives. Monitor patient-related activities and report back to brand teams.

Drive innovation at AbbVie by identifying new ways to learn from patients, communicating patient needs to the Brand team

Serve as an expert in understanding patient groups’ strength, challenges and needs

Challenge the organization status quo and go beyond conventional boundaries – bring innovative thinking

Collaborate with people living with diseases and patient associations to identify priorities, unmet needs and develop solutions

Develop and implement advocacy strategies and action plans with specific timelines, budgets, stakeholder’s responsibilities and contingency plans

Build strong relationships with functional leads in Marketing, Government affairs, Market Access, Public affairs, Medical affairs and other relevant functions

AbbVie is an equal opportunity employer and encourages women, Aboriginal people, persons with disabilities and members of visible minorities to apply.

Three (3) to five (5) years of relevant experience in a similar role.

Bachelor in Communications, Nursing, Public Affairs or any other relevant discipline

English and French must be at advanced level, oral and written

Proficient in using MS Office Suite and all related new technologies in relationship to the role and the work environment.

Experience in Hepatitis C Experience in working with patient associations.

Experience in public relations or marketing.

Strong project management skills

Must be able to:

Empathize with patients to build trusting relationships and strengthen communication channels.

Multi-task, to work concurrently with numerous stakeholders and projects.

Prepare and deliver effective presentations while adapting to audience and creating links with people from diverse backgrounds.

Use interpersonal skills to build relationships with patients and organizations.

Demonstrate strategic focus in verbal and written communications. Tailor communications to meet the requirements of different stakeholders.

Actively listen to stakeholders to understand their needs, issues and opinions.

Think strategically and challenge status quo.

Influence decision makers. Strong interpersonal skills.

Be very autonomous with strong planning skills.

Manage a budget.

Must understand:

Legislation and ethics for working with patients and associations.

Local and international patient environment.

• Health care and pharmacy systems.

• Language and behaviors expected by patient associations.

• Media and trends in communication.

• Provincial and federal political environment