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AbbVie Supervisor, R&D Operations Procure-to-Pay in North Chicago, Illinois

About AbbVie

AbbVie (NYSE:ABBV) is a global, research-driven biopharmaceutical company committed to developing innovative advanced therapies for some of the world’s most complex and critical conditions. The company’s mission is to use its expertise, dedicated people and unique approach to innovation to markedly improve treatments across four primary therapeutic areas: immunology, oncology, virology and neuroscience. In more than 75 countries, AbbVie employees are working every day to advance health solutions for people around the world. For more information about AbbVie, please visit us at . Follow @abbvie at on Twitter, Facebook at or LinkedIn at .​

The role of the Procure-to-Pay Support Supervisor is responsible for establishing the strategic direction, supervising the daily activities and ensuring successful execution within the R&D Procure-to-Pay Support team supporting Lake County. It is the primary objective of this position to maximize R&D productivity, reduce costs, and maintain compliance by providing essential, innovative, cost-effective, regulatory compliant supplies, services, and systems that allow the scientists to focus on filling and promoting the pipeline versus operational tasks.

Major Responsibilities:

  • Supervises the procurement, dispersal, tracking and financial reporting of related material and inventory. Partners with PSM to support Strategic Sourcing initiatives, assures PSM contract implementation, supplier performance, and internal cost accounting and auditing of various commodities regulated by various government agencies. Supports procure-to-pay activities of R&D and Operations by sourcing, managing and distributing laboratory chemicals and consumable supplies to over 1800 customers.

  • Functions as subject-matter expert/key local user with procure-to-pay SAP activities (SRM/ECC) supporting R&D/Operations with project and non-project indirect procurement of supplies, services & equipment, and actively supports invoice payment issue resolution across these organizations.

  • People Leadership – setting expectations and goals, provide performance feedback, addressing performance issues, promoting growth & development, implementing cross-training and back-up strategies to ensure appropriate skills and coverage based on site-specific operational requirements.

  • Cross-functional teaming and collaboration with R&D/Operations/Regulatory Affairs customers, Purchasing and Supplier Management (PSM) professionals, Accounts Payable/Corporate Disbursement Organization, Finance, IT and an extensive (>400) supplier network.

  • Financial responsibility and accountability for over $50MM in consumable supplies, chemicals and laboratory support services with direct impact to departmental budget.

  • Provides guidance to IT resources regarding computerized business systems that support the organization and service global customers, and identify/support opportunities for process/system enhancement and integration within the department, across R&D functional areas/sites and Operations to improve the efficiency and effectiveness of the organization. Also provides business system support based on Corporate and industry technology trends and innovations and acts as operation/system subject matter expert to support standardization efforts and best-in-class practices globally across different R&D sites.

  • Support and implement the identification of process improvement opportunities in the PTP process area. Regulate internal processes for efficiencies and improvements and identify and implement systems/processes to reduce transaction time. Continually identify and implement solutions to remediate internal control gaps. Design management dashboards to monitor payment performance and proactively perform data analytics.

  • Provide R&D customers support and facilitate meetings to address business requirements. Regularly interacts with and presents analysis to internal and external stakeholders across all levels of management and geographies.

  • Actively seek and address challenges that can change the operations of the overall function including evaluation of internal processes or business changes or legal requirements. Design and implement internal controls to ensure accuracy of financial statements. Execute and monitor procurement reports for accuracy and resolution (GR/IR, Open PO, Blocked Parked, and SRM Shopping Cart reports)

  • Apply Project Management skills to drive special initiatives forward.


  • Successfully completed secondary education with 5 - 7 years applicable experience. Completion of tertiary commercial or scientific education or equivalent highly preferred with 3 - 5 years applicable experience

  • Experience as an assistant, ideally in the field of clinical studies, medicine or Pharma-industry and interest in economic and finance-related data strongly preferred

  • Some experience in budget and/or payment processes would be an advantage

  • Excellent Microsoft Office skills, particularly Microsoft Excel

  • Demonstrated customer services expertise including good written and verbal communication skills. Written and verbal fluency in English

  • Excellent planning and organizational skills and the ability to work effectively and efficiently in a dynamic, fast-paced environment

  • Able to work well within a team and autonomously. Able to influence without authority

Significant Work Activities



Yes, 5 % of the Time

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Equal Employment Opportunity

At AbbVie, we value bringing together individuals from diverse backgrounds to develop new and innovative solutions for patients. As an equal opportunity employer we do not discriminate on the basis of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information gender identity or expression, sexual orientation, marital status, protected veteran status, or any other legally protected characteristic.