AbbVie Customer Insight Partner (Oncology) in Maidenhead, United Kingdom

Customer Insight Partner (Oncology)

United Kingdom, England, Maidenhead

27 additional locations

United KingdomUnited Kingdom, England, MiddlesexUnited Kingdom, England, ReadingUnited Kingdom, England, Windsor and MaidenheadUnited Kingdom, England, OxfordshireUnited Kingdom, England, LambethUnited Kingdom, England, CoventryUnited Kingdom, England, BerkshireUnited Kingdom, England, CroydonUnited Kingdom, England, LondonUnited Kingdom, England, SuttonUnited Kingdom, England, HillingdonUnited Kingdom, EnglandUnited Kingdom, England, Kensington and ChelseaUnited Kingdom, England, HounslowUnited Kingdom, England, SloughUnited Kingdom, England, BuckinghamshireUnited Kingdom, England, IslingtonUnited Kingdom, England, HarrowUnited Kingdom, England, EalingUnited Kingdom, England, Hammersmith and FulhamUnited Kingdom, England, Kingston upon ThamesUnited Kingdom, England, SwindonUnited Kingdom, England, Richmond upon ThamesUnited Kingdom, England, HackneyUnited Kingdom, England, High WycombeUnited Kingdom, England, Surrey


Requisition #1805652

Customer Insight Partner - Oncology

  • Reporting to the UK Head of Business Intelligence.

  • Based in our offices in Maidenhead.

  • Working across Oncology on both established and launch products

  • Competitive salary, Company Car, Share options, Bonus and comprehensive benefits package and flexible working hours.

The role of the Customer Insights Partners is to ensure the provision of cost effective product and therapy area data, market research, and brand team insight generation to drive decision making. Market research and insight gathering is undertaken in order to improve understanding of brand team opportunity areas and issues, and recommend solutions to the brand team (for example, perception of our products by customers, optimal pricing, impact of promotion against customers). The role improves decision making by providing an independent voice that challenges the BT strategy and performance on the basis of objective use of market data and market research.

The company:

AbbVie is an ambitious health business where people and quality of life come first. The experience of illness is personal, so we care about the things that matter to patients. As market leader, we team with partners to co-design health solutions around our innovative medicines for complex diseases, which improve standards of care. Helping people to be fit for work and family life is how we make a remarkable impact to the lives of men, women and children.

Highlighted key responsibilities:

  • Data acquisition: In consultation with Brand Team Leaders and Marketing Managers identify knowledge and information gaps which data, market research and brand team insight work can answer.

  • Market Research: To organise and manage quality research programmes for products and therapy areas.

  • Market Understanding: Provide informed analysis on AbbVie, products, therapy areas, and competitors in terms of performance, uptake, related issues, and promotion to proactively recommend appropriate action to help optimize product performance.

  • Insight Generation: To organise and manage brand team insights for products and therapy areas.

Qualifications/Knowledge and experience:

  • Knowledge - Knowledge of CRM, SFE tools and systems

  • Knowledge of sales force measures and metrics as well as of the fundamental aspects of affiliate financial performance

  • Knowledge of basic SFA (Salesforce Automation) processes and tools

  • Understanding of brand planning cycle

  • Experience in project management and presenting market data

  • Previous industry experienced and a good understanding of the NHS preferred