AbbVie Sr Digital Tech Business Systems Analyst - Immunology in Lake County, Illinois

Sr Digital Tech Business Systems Analyst - Immunology

USA, Illinois, Lake County

Information Technology

Requisition #1802488

The Sr. Digital BSA - Immunology will provide support for supporting with new drug launches and existing on-market therapies for the Immunology franchise for their marketing cloud technology needs. Will work closely with all internal groups and external third-party service providers to deliver excellence to ensure a successful launch while at the same time manage associated program and projects for the Immunology franchise.

Key Responsibilities Include:

  • Responsible for compliance with applicable Corporate and Divisional Policies and procedures.

  • Works effectively with team/group to accomplish organizational goals. Actively participates in client or team meetings by offering suggestions. Provides leadership to project planning.

  • Demonstrates strong documentation skills in recording user requirements, constructing workflow charts and diagrams, writing specifications, publishing status reports etc.

  • Assesses the degree to which changes to scope; issues and risks will affect projects working with department, management and sponsor to gain agreement for resolution

  • Troubleshoots issues with frequent follow ups with vendors until there is a firm and complete resolution

  • Prepares concise, informative, well-organized and impactful PowerPoint presentations summarizing results and insights

  • Develop, execute and manage the projects within the defined scope.

  • Establish and maintain high-quality relationships with all cross-functional areas within commercial operations and develop a thorough understanding and knowledge in the science of the diseases, the business, and challenges.Gather lessons learned and obtain final project approval from sponsor and stakeholders

  • Communicate project progress by producing project reports to provide timely and accurate project status and decision support information to Project Team, Department and Division management.

  • Exhibits a culture of integrity, excellence, initiative and compliance.


  • Bachelor’s Degree in Business, Information Technology, or a Commercial related field.

  • 4-7 years of relevant work experience.

  • Exemplary communication skills.

  • Successful pharmaceutical and/or healthcare experience.

  • Strong information and analytical skills.

  • Project management experience is preferred.

  • Experience in a Business System Analyst role.

  • Strong analytical and detail-oriented aptitude; a high degree of accuracy is required

  • Strong multi-tasking and organizational skills

  • Experience with digital production processes in an internal or external digital agency preferred

  • Marketing Cloud technology experience preferred (e.g. Adobe Marketing Cloud, Marketing Cloud)

  • Content Management System (CMS) experience preferred (e.g. Adobe Experience Manager (AEM), Sitecore, etc.)

Equal Opportunity Employer Minorities/Women/Veterans/Disabled