AbbVie National Sales Trainer in Lake County, Illinois

National Sales Trainer

USA, Illinois, Lake County

2 additional locations

USA, IllinoisUSA


Requisition #1808053

The Women’s Health National Sales Trainer supports the Women’s Health franchise in the design and delivery of training solutions to a field sales organization. An NST is accountable to the Director, Franchise PPD Training and the Franchise/Brand Sales and Marketing Leaders (SDs/RMs, Marketing Directors) to ensure both T&D and Brand Strategy is effectively represented in all training programs and solutions.

Key Responsibilities Includes:

  • Responsible for implementing and maintaining the effectiveness of the quality system by:

  • Understanding and adhering to the Code of Business Conduct, Operating Guidelines and PDMA guidelines.

  • Relationship Building/Stakeholder Management

  • Actively sets mutual expectations with T&D’s Business Partners including the field and home office groups so that working relationships are constructive and productive

  • Builds trust and credibility with Business Partners through regular interaction and is evidenced by feedback and proven working partnerships

  • Builds a sense of team within T&D demonstrated through mutual respect and support of peers and others

  • Leverages T&D core platforms and content within the specific Franchise/Brand training products limiting “reinventing the wheel” as appropriate

  • Demonstrates direct and open communication within T&D and with all Business Partners resulting in positive relationships and mutual understanding and agreementPerformance Coaching

  • Provides candid and specific verbal performance feedback resulting in training participants being aware of strengths and weaknesses including a plan for improved performance

  • Provides written evaluations that are specific, highlighting strengths and addressing areas for improvement which training participants can act on resulting in improved performanc

  • Recognizes the skill level of training participants and adjusts coaching and training techniques to meet the needs of individuals

  • Helps to develop Guest Trainers by providing them a meaningful role in the class, one-to-one coaching including performance feedback

  • Acts as a mentor to other NSTs and “leads through teamwork” cultivating and maintaining positive peer-to-peer relationships

  • Classroom leadership: Demonstrates the ability to effectively address coaching challenges – behavioral, over-achievers, low performers – so that the entire class is able to benefit, progress and learn

  • Demonstrates ability to ‘lead without authority’ evidenced by interactions with Business Partners such as marketing and sales leadership

  • Demonstrates leadership of class room sessions including time management, speakers, partners, during all meetings and training classesStrategy

  • Demonstrates and applies knowledge of all T&D Business Partner (e.g. marketing, field leadership) businesses, strategies and priorities

  • Facilitates integration of T&D activities into business planning and the actual business plans of brand teams

  • Adheres to and links solutions to defined business partner/brand strategies in the classroom, at sales meetings and in the field

  • Seeks innovative solutions to capitalize on business opportunities

  • Designs, develops and delivers learning solutions that increases effectiveness and credibility of participants

  • Adheres to adult learning principles and sound training design

  • Demonstrates versatility and flexibility so that obstacles are overcome and expected results are produced

  • Increases personal effectiveness through formal and informal development

  • Recognized not only as product and disease-state expert but also as an expert in non-therapeutic areas such as customer and business skills

  • Builds, strengthens and transfers knowledge and skills


  • Bachelor’s degree

  • Advanced knowledge and exposure to science or health sciences is necessary to successfully develop training content that develops pharmaceutical product knowledge.

  • Knowledge of applicable regulations and standards affecting Pharmaceutical Products (e.g. CFR 210/211, cGMP)

  • 3 years of field sales experience and achievement of Level 2 Rep status

  • District Sales Training or guest trainer during Initial Sales Training

  • High performing sales track record and strong understanding of what drives success in a commercial organization

  • Demonstrated ability to work with a variety of individuals at all levels of management--both in the field and in marketing--to gain consensus on training program development and delivery

  • Learning agility to adapt to new products, markets, and develop innovative approaches

  • Proven ability to integrate business trends, brand strategies, and marketplace drivers into plans that drive competitive advantage to the organization

  • Exceptionally skilled at gaining stakeholder alignment to develop partnerships and align training with the business strategy

  • Strong communication and platform skills (public speaking and facilitation skills a plus!)

  • Comfortable learning technology quickly

  • Proficient in Microsoft office and Webex programs

  • Competent in project management and juggling multiple projects at a time.


  • Bachelor's degree in Science

Equal Opportunity Employer Minorities/Women/Veterans/Disabled


  • 25%