AbbVie Enterprise Data Operations Project Manager in Lake County, Illinois
Enterprise Data Operations Project Manager
USA, Illinois, Lake County
2 additional locations
Responsible for daily operations and overall governance of customer master data. Drive innovation, data quality enhancements and process efficiency. Proactively identify leverage and share best practices and lessons learned with peers and management. Ensure procedures and audits are in place to meet compliance requirements.
Manage vendors’ onsite leads and offshore team resources, including setting business priorities, providing training and guidance, and monitoring their deliverables and performance.
Communicate proper use of customer master data in a simpliﬁed and succinct manner to internal business partners and vendors, such as commercial sales teams, in-house support teams and other enterprise clients. Translate client’s needs to business requirements for data and solutions.
Manage medium to large size projects independently. Effectively prioritize and adjust projects and tasks to meet changing business needs, dynamic working environment and customer's expectations. Build strong collaborative partnership with Commercial BTS and other cross- functional teams
Monitor data quality, identify data quality issues, create and implement remediation plans. Periodically assess data governance rules, policies and make appropriate adjustments.
B.A. or B.S. degree required
Minimum of 5 years of Pharmaceutical and/or Biotech Industry experience.
Extensive knowledge of master data management (MDM) methodology and processes.
Experience in commercial operations with demonstrated expertise and knowledge in supporting business data / analytics needs.
Demonstrated expertise of using data analytics tools, such as Excel, Access, SPSS Modeler and SQL.
Proven ability to work within a matrix organization, leading projects and/or team with demonstrated project management skills in planning and execution.
Vendor management skills to enforce SLAs based on data quality performance
Ability to communicate clearly and concisely with internal and external stakeholders both verbally and in writing.
Equal Opportunity Employer Minorities/Women/Veterans/Disabled
Significant Work Activities and Conditions: Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day)
Travel: Yes, 5 % of the Time
Job Type: Experienced