AbbVie Business Systems Consultant in Lake County, Illinois
Business Systems Consultant
USA, Illinois, Lake County
Default point of contact for IT with the business; brokers contracts between IT and the business and manage client relationship with business partners. Manage and provides expert advice on, the selection, design, justification, implementation and business use of information systems. Analyzes business processes; elicits, analyzes, and documents business requirements; identifies alternative solutions, assesses feasibility and makes recommendations typically seeking to leverage new or existing IT technology components. Translate business requirements into functional requirements; performs data and process modeling manages change; and leads, coordinate / performs testing, verification, and validation of requirements.
Develop relationships with the business, define user requirements, and develop proactive solutions
Help team to map business requirements to technical solutions.
Create technical documentation in accordance to company standards and SLAs
Interpret business requirements and functional design documents
Document and review technical specifications
Develops systems enhancements
Develop business or functional knowledge by responding to and resolving user questions, problems and inquiries
Develops business relationships and integrates activities with other IT departments to ensure successful implementation and support for various initiatives.
Manage and resolved incidents related to various applications.
Generate monthly incident management dashboard.
3 -5 years of business system analyst experience
Prior hands on technical experience in SQL, .net, JAVA and Oracle is required
Experience in all aspects of SDLC—formal training encouraged
Solid experience with RDBMS, particularly Oracle and SQL Server SQL
Solid experience with .net application development and SharePoint
Experience with Web and Mobile application is preferred
Experience with HR applications such as Workday is preferred
Previous experience providing direct user support or client interactions
Experience performing work on enterprise software implementations or application support operations
Prior experience in healthcare and/or pharmaceutical or regulated environment.
Experience with HIPPA and/or SOX compliance major bonus
Ability to interface with internal customers while maintaining professional attitude
Bachelors Degree in Computer Science, Information Technology, Information Management Systems or equivalent
5 -7 years of related experience
Equal Opportunity Employer Minorities/Women/Veterans/Disabled