AbbVie Pharmacyclics Manager, Sales Operation in Sunnyvale, California

Manager, Sales Operation

Location: Sunnyvale, CA

# of Openings: 1


Position Summary:

The Manager of Sales Operations will be responsible fordriving and measuring sales force performance, as well as providing subject matter expertise and insights with a primary focus on Analytics, Reporting, and Incentive Compensation. Additionally, the Sales Operations Manager contributes to cross-functional initiatives including Targeting, sales force structure, sizing, deployment, and business planning.

Key accountabilities/responsibilities:

  • Develop and implement analysis that identify national and sub-national drivers behind sales performance including sales trends, market share and customer segments.

  • Manage all Sales Operations processes and activities that drive incentive compensation and insights for business planning including alignments, sales crediting, reporting, and targeting.

  • Support the field sales force by being the primary point of contact for all Sales Operations deliverables.

  • Develop training, communication and support plans that influence adoption of field efficiency tools.

  • Partner effectively and collaborate with cross-functional teams like Data Management, Market Analytics, Market Access, Training and IT to provide holistic approach on business situations that affect Sales Operations deliverables.

  • Champions compliance, effectiveness, and efficiency in process and policies


  • BA or BS degree required, MBA, Masters is preferred

  • 3+ years of analytics experience, preferably in the Pharma/BioTech industry

  • Proficiency in reporting and data analytics tools like Excel, SAS, Tableau, Business objects

  • Experience with 3rd party pharmaceutical data like IMS Sales Data. Knowledge of medical/retail claims data a plus

  • Demonstrated ability to structure and conduct analyses to generate insight and recommendations

  • Exceptional ability to manage multiple projects in a fast-paced environment, with changing priorities and significant time pressures

  • Strong communication skills (both verbal and written) required along with strong project/process management skills.

  • Previous experience in oncology is required and experience specifically in hematology is a plus


Bachelor Degree. MBA or other related graduate-level degree is a plus


Equal Opportunity Employer Minorities/Women/Veterans/Disabled